Policybazaar Transforms Motor Insurance with Innovative Assured Delivery Program Expansion
Policybazaar expands its Assured Delivery Program, enhancing motor insurance claims in 186 cities across India. With services like dedicated support, cashless claims, and swift repairs, it simplifies claims settlement and eliminates common pain points. The initiative reflects Policybazaar's commitment to making motor insurance processes transparent and customer-centric.
- Country:
- India
Policybazaar has significantly expanded its Assured Delivery Program, an initiative aimed at transforming the motor insurance claims process across India. Originally launched in 100 cities, the service now extends to 200 garages in 186 cities, addressing key consumer pain points such as settlement delays and repeated follow-ups.
The program offers customers a dedicated point of contact, ensuring a streamlined claims process through time-bound vehicle repairs, cashless transactions, and seamless service updates. Minor repairs under ₹50,000 are completed within a week, with warranties on repaired parts under specified terms.
Business Head Sandeep Saraf highlights this expansion as a commitment to simplifying motor insurance claims nationwide. The program caters to customers who purchased through Policybazaar, offering unparalleled transparency and convenience, particularly in Tier 3 cities and beyond.